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Q&A

This is a section with common questions visitors of this site ask me:

 

Is it possible to see larger images on your "Adopted" page?

Yes. Please follow the steps below. You can do it right now while you are reading this page.

 

If I have provided my email address when I purchased a bear from you / asked you a question, will I be on your mailing list?

No. I think that it is inconsiderate to grab any available email address and put it on my mailing list. You have to ask separately for being there. The easiest way to do so is to go to http://www.teddykingdom.com/contact.html. Just check the appropriate box. If you want to know about my new bears or my eBay auctions I strongly recommend being on my mailing list.

 

What about privacy issues? You do not mention anywhere that you are not selling email addresses from your mailing list.

I always assume that friends of Teddy Kingdom are decent people. I hope that they assume the same about me. So far this approach has worked pretty well for all of us. The common meaning of decency includes not selling your friends to marketing companies. If I am still not clear enough: No, I do not give away or sell email addresses.

 

I attempted to view images on some pages of your web site, but a blank box with a red X in the corner comes up. I tried to click on the X, but nothing happens. Am I doing something wrong?

You are not doing anything wrong. We all are falling victims of the war between Microsoft and Sun Corporation. First, Sun sued Microsoft for using their technology called Java. Now Microsoft is acting as if this technology does not exist. Practically, there are two steps to take. First, if you see just a square without an image on a page, click on the “refresh” button in the top of the web page window (two green arrows) or press F5 button on your key board. If it does not help after a couple of times, go to www.java.com and download Java software. It is wonderful technology that you will not regret having. Still, even if you install Java software, you may need to hit the “refresh” button from time to time in MS Internet Explorer. I am sorry to involve you in this complicated matter, but it is the only way I know of to enjoy wonderful imaging effects of the Java technology. I certainly do not want to deprive visitors to my web site from a pleasure of watching my bears in all their beauty only because MS Internet Explorer does not always function properly.

 

I just received your bear and was disappointed with its look. It seems that the shipping made it look really scruffy. What should I do?

It is easy to correct. Bears of soft long hair synthetic fur usually arrive in a miserable condition because of all the transportation stress. Hold your bear at his back and shake him violently a few times. You will be surprised how nice he will look after this procedure. The bear will feel pleased, too :). As to bears of mohair or other natural material or of short hair synthetic fur, a gentle brushing is enough to keep you and your new friend happy.

 

I would be glad to follow your advice on shaking the bear after he arrives. However, I am afraid that his head will fall off. His neck seems to be so fragile.

Please do not worry. The neck seems to be fragile because I use a special joint to make it more flexible than what you may be used to. I make my bears out of the best materials and with all possible care. The head will not fall off, I promise. If you really are scared, please close your eyes while shaking, BUT SHAKE. The neck is strong enough to withstand this violent act of yours. Just send your other bears on look out. You do not want the animal protection agency to know about your cruel behavior :).

 
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